
Casie Lord

Human Resources Director
As the HR Leader, I partnered with leadership on everything from compliance to culture and had a hand in both strategic planning and day-to-day operations. It was a hands-on, high-impact role that touched every part of the employee experience.

Key Accomplishments in this role:
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Directed HR operations for 65+ employees across OH, IL, and NY; led employee relations, benefits, recruiting, onboarding, and compliance across multi-state jurisdictions.
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Established the company’s first HR department and authored a comprehensive, compliant employee handbook tailored to a creative agency environment.
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Implemented a 360-degree feedback system to enhance performance management and foster team collaboration.
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Oversaw facility operations, including safety compliance (OSHA), insurance, budgeting, and day-to-day administration.
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Advised senior leadership on compensation strategy, organizational design, staffing plans, and change management.
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Managed a five-person cross-functional administrative team, improving operational efficiency and internal service delivery.