• Revised a comprehensive 2026 Employee Handbook covering 20+ policies specialized to Assemblies of God denominational standards, church culture, and federal/state/local laws.

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• Conducted FLSA classification audits and compensation benchmarking across multiple staff roles; navigated complex reclassifications.

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• Developed new ministerial and staff offer letter templates, a full candidate communication template library, and a retention enhancing onboarding program.

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• Redesigned the exit interview process and created a new Total Compensation and Benefits statement to improve pay transparency.

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• Advised leadership on organizational design and workforce structure, resulting in improved collaboration, workflow, and alignment with strategic goals.

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• Collaborated on high level organizational change management assessments and implementation.